Connect When I Work with ROLLER to fully optimize your staffing operations
Turn data into smarter rosters. By integrating ROLLER sales data with When I Work, attraction venues can align staffing with real-time demand — reducing labor costs and boosting operational efficiency.
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Integration Demo - Real Sales Data and YoY Sales History
Benefits & Features
1. Optimized Staffing Based on Demand
Leverage actual sales data from ROLLER and schedule the right number of staff in line with peak service times helping your venue make the most of high-demand periods and avoid overstaffing during quiet periods.
2. Improved Labor Cost Control
Monitor labor spend as a percentage of revenue, match labor hours to actual sales trends instead of estimates and cut labor costs.
3. Faster, Smarter Scheduling
Managers can auto-generate shift recommendations based on historical sales patterns.
4. Better Guest Experience Through Accurate Coverage
Ensure the right staff are scheduled during peak times to avoid long wait times and service bottlenecks.
Find out more about When I Work
Integration details
Seamless Apps integrations When I Work with ROLLER Software to increase operational efficiency through several data automations.
With this integration you can:
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Automatically create and update users in When I Work based on your users in ROLLER
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Review actual sales data from ROLLER within your When I Work schedules.
You can elect to use one or all of the data integrations listed above.
Specifics
Want to know more details on how the integration works? User/Staff Sync The user sync creates and updates users in When I Work based on user profiles created or edited in ROLLER - The user sync occurs daily at 7am EST. - Users that are created in ROLLER will appear in When I Work - Users deleted in ROLLER are archived in When I Work. - Schedule: A default location name is assigned to each When I Work user’s schedule field during user creation. The schedule field is not altered during updates to retain any manual options added later. - Please ensure enough available seats in your When I Work account to match all ROLLER users. Sales Data sync The ROLLER Sales Data sync updates the previous day’s sales amount by day and by Schedule in When I Work based on sales data captured in ROLLER. - The sales data sync occurs daily at 3am EST. - Total gross sales for that day are sync'd - Historical sales of up to 12 months can be sync (upon request)
