Connect When I Work with ROLLER to fully optimize your staffing operations
Turn data into smarter rosters. By integrating ROLLER sales data with When I Work, attraction venues can align staffing with real-time demand — reducing labor costs and boosting operational efficiency.
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Benefits & Features
1. Optimized Staffing Based on Demand
​Leverage actual sales data from ROLLER and schedule the right number of staff in line with peak service times helping your venue make the most of high-demand periods and avoid overstaffing during quiet periods.​
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2. Improved Labor Cost Control
​Monitor labor spend as a percentage of revenue, match labor hours to actual sales trends instead of estimates and cut labor costs.
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3. Faster, Smarter Scheduling
​Managers can auto-generate shift recommendations based on historical sales patterns.
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4. Better Guest Experience Through Accurate Coverage
Ensure the right staff are scheduled during peak times to avoid long wait times and service bottlenecks.
Find out more about When I Work
Integration details
Seamless Apps integrations When I Work with ROLLER Software to increase operational efficiency through several data automations.
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With this integration you can:
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Automatically create and update users in When I Work based on your users in ROLLER
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Review actual sales data from ROLLER within your When I Work schedules.
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You can elect to use one or all of the data integrations listed above. ​​​​
Specifics
Want to know more details on how the integration works? User/Staff Sync The user sync creates and updates users in When I Work based on user profiles created or edited in ROLLER - The user sync occurs daily at 7am EST. - Users that are created in ROLLER will appear in When I Work - Users deleted in ROLLER are archived in When I Work. ​- Schedule: A default location name is assigned to each When I Work user’s schedule field during user creation. The schedule field is not altered during updates to retain any manual options added later. - Please ensure enough available seats in your When I Work account to match all ROLLER users. ​ Sales Data sync The ROLLER Sales Data sync updates the previous day’s sales amount by day and by Schedule in When I Work based on sales data captured in ROLLER. - The sales data sync occurs daily at 3am EST. - Total gross sales for that day are sync'd - Historical sales of up to 12 months can be sync (upon request)
